1. General Information

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse these websites and we have no responsibility for the content of these linked websites.

You may not create a link to this website from another website or document without our prior written consent.

Please read these terms and conditions carefully before ordering any products from our site. You should understand that by continuing to browse and use this website, or by ordering any of our products, you agree to be bound by these terms and conditions. It is advisable to print a copy of these terms and conditions for future reference.

If you accept our terms and conditions, please check the box when prompted. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any products from our site.

The terms ‘Eco Christmas Tree’ ‘us’ or ‘we’ refer to the owners of this website, and the term ‘you’ refers to you, the user or browser of this website.

2. About Us

Eco Christmas Tree is owned and managed by Laura van Ree. In the event of any required communication, please use the following email address: enquiries@ecochristmastree.co.uk

3. About You

By placing an order through our site, you confirm that:
(a) You are legally capable of entering into binding contracts; and
(b) You are at least 18 years old.

4. Prices and Payment

The prices of all products are as quoted on this website, except in the case of obvious error. Prices are quoted in GB Pounds Sterling. Prices are liable to change at any time, but changes will not affect orders in respect of those for which we have accepted full payment and acknowledged.

Currently we accept payments via the Paypal payment processing system, which allows payment via all major debit and credit cards without the need necessarily for a Paypal account. We also accept payments via the Stripe payment processing system, which also accepts all major debit and credit cards and does not require an account to be set up.

5. Our Refund Policy

To exercise your right of cancellation or to return goods deemed unsuitable or faulty you must inform us in writing by post or e-mail. Please state clearly the reason for your cancellation/return.

Although we are sure you will be delighted with your purchase, should you wish to return any item, you may do so within seven days of receipt, in original condition, all labels intact in a saleable condition for an exchange or refund (excluding postal charges). We do not offer free returns. We do not accept responsibility for any goods lost in transit should you choose to return them, so insurance is always recommended. Proof of postage is not accepted as proof of receipt unless the item has been signed for by us.

If you believe that the item is faulty, please notify us in writing including a full explanation of the nature of the problem and notice that you will be returning the product.

We reserve the right to refuse to accept returned items not in their original condition.

6. Privacy and Cookies

Like almost all websites, ours uses Cookies. We also collect personal information that you complete via forms on the site to enable us to fulfil your enquiries or orders. Should you wish to see what information we hold about you, or request that we delete it, please contact us at enquiries@ecochristmastree.co.uk.

7. Our Liability

Your use of any materials or information on this website is entirely at your own risk, for which we shall not be liable. It should be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Neither we nor any third party provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

However, we warrant to you that any product purchased from us through our website is of satisfactory quality and reasonably fit for all the purposes for which products of its kind are commonly supplied.

Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

This does not include or limit in any way our liability with regard to personal injury caused by our negligence, by fraud or fraudulent misrepresentation by us, any deliberate breaches of these terms & conditions by us that would entitle you to terminate the agreement between us, or for any matter for which it would be illegal for us to exclude or attempt to exclude.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to such things as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, or loss of data. We are also not responsible for personal injury which occurs as a result of misuse, deliberate or implied.

8. Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

9. Our Right of Variation

We have the right to revise and amend these terms and conditions from time to time in order (for example) to reflect changes in market conditions, technology, payment methods, relevant laws and regulatory requirements.

Your purchase will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you an email acceptance (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the products).

10. Law and Jurisdiction

Contracts for the purchase of products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law and shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.